#social media, 5 Ways Brands Can Connect With Social Media Messaging

planning, a look at the emerging landscape rod geoghegan metropolis partners growth marketing #businessdevelopment

5 Ways Brands Can Connect With Social Media Messaging

Interesting and worthwhile article I read lists these five points on brands being and staying social:

Stay true to your brand
Be real

Provide real-time customer service
Social messaging apps not only give customers 24/7/365

Move seamlessly between public and private
Fill in the behind-the-scenes blanks in so everyone can see how your brand addresses issues.

Treat customers like people
Be personal, don’t just personalize.

Be human
Stay on-brand, but be friends with your customers

This is an interesting article on how brands now have to address the issue of staying and being social.


Navigating the emerging landscape

#typed notes explores the emerging landscape from an insiders perspective, commenting on futurology, social media, brand planning and anthropology. And inspiration
Rod Geoghegan plans and delivers growth in the marketing, advertising, digital, tech start-up and corporate space, through business planning, marketing and business development

He is Founding Partner at Metropolis Partners

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