(A post from 2012) I was undertaking a store check, snooping around the Co-op, and see that Amazon has an in-store collection point about to become operational.
I could see this, with free delivery or discounted delivery combined with the security of knowing that the item is safe in transit – for high value purchases, being a really interesting service extension. However this is both the revenue stream and the service extension that the Post Office should have embraced a decade ago – and had they then, their business model would not be where it is today.
18 June 2012
Navigating the emerging landscape
#typed notes explores the emerging landscape from an insiders perspective, commenting on futurology, social media, brand planning and anthropology. And inspiration
He is Founding Partner at Metropolis Partners