Scott Brothers of Oncam sees empathy as a vital trait. And he uses it within the context his business on a daily basis.
The reason is that it allows you to:
– take the opportunity to listen
– empathise when listening, hearing day to day challenges
– share this first hand experience internally
– use this ongoing end user collaboration to drive innovation
The full article is on LinkedIn and worth reading.
And as an update, Simon Sinek on the subject.
Navigating the emerging landscape
#typed notes explores the emerging landscape from an insiders perspective, commenting on futurology, social media, brand planning and anthropology. And inspiration
He is Founding Partner at Metropolis Partners